Arroyo

Q. How do I use the Free RX Discount Card?

A. Take your personalized Free RX Discount Card to a participating pharmacy along with your prescription to be filled.  When presented with your prescription, you will receive discounts on your prescriptions up to 50% on brand name drugs and up to 75% on generic drugs. Average discounts will average 30%.

Q. Will the Free RX Discount Card help with my co-payments?

A. No, this card can only be used alone, not in conjunction with any other insurance plan.  However, it can be used if your insurance does not cover the prescription you require.

Q. Can I use this card in conjunction with my insurance?

A. Yes and no. This card will not lower your insurance co-pay; however it can be used to cover non-formulary medications (medications not covered by your health plan).

Q. I have Medicare but I’m in the donut hole, can I use this card until the designated year starts over?

A. The card can be used when in the gap period (donut hole) to purchase medications at a discount. This amount will count towards your deductible to get out of the gap, however, please be advised that receipts must be submitted to your Medicare Part D provider, indicating you were outside your benefit period when using the card.

Medication Coverage

Q. I need to find out if my medication is one of the drugs that you cover.

A. Almost all medications are covered through this program. Please refer to the website for specific medication and pharmacy location questions or call  1-877-321-6755.

Pricing / Discounts

Q. How can I find out how much of a discount I will receive on my medication?

A. By clicking on medication pricing on the website or call  1-877-321-6755.

Q. Are the prices on your website before or after the discount?

A. This is the price that you will pay after the discount.

Pharmacy

Q. What pharmacy accepts this card?

A. Most major chains accept the card. Please refer to the website to check participating pharmacies or call  1-877-321-6755.

Q. My pharmacy told me that I need to call and activate this card.

A. These cards are pre-activated and ready to use immediately. If the pharmacy has trouble with the card, please have them call  1-877-321-6755.

Q. I tried to use my card at Costco, and they told me that the Group number is not good.

A. Have the pharmacy call  1-877-321-6755 while you are there, and customer service can help them process your card.

Q. My pharmacy is listed on your website, but when I took the card there, they said they have never heard of this card.

A. If no one has previously presented the card at your pharmacy, they may not be familiar with it. They just need to enter the information into their system from your card and it will trigger the discounts.